What is Google Maps Business View?
Is it a video? How is it different from video?
Is it for online shopping or e-commerce?
How can I use it to promote my business?
What areas of my business will be covered in the tour?
How much does it cost?
Are there any hidden costs or additional fees?
Who owns it? Who owns the rights to it?
Google Owns the virtual tour. You own the POI photos and the rights to use the tour and POI photos for marketing, advertising, and any other uses you see fit. Coast 2 Coast retains the right to use the tour and photos for promotional purposes.
Where does it show up?
The virtual tour and POI photos are hosted on Google Maps. They are linked and displayed on your Google+ Local business page, and they show up in the Knowledge Graph in Google Search.
What if there are people present when the tour is photographed?
Google doesn't allow any recognizable faces in GMBV, so anyone present will have their face blurred for anonymity. Alternatively, if you would like to have fun and be creative, you may have people wear masks as in this GMBV tour.
Are there any fun or creative things we can do with a GMBV virtual tour?
Yes! You can have your staff dress up in costumes and role-play various activities as in this GMBV tour. You can place messages and QR codes around your business on walls or computer monitors, and you can create games with hidden objects and and have viewers count them up to win a prize as in this GMBVtour. Coast 2 Coast is always happy to help you make your GMBV tour more interesting and fun.
Why is Google Maps Business View better than other 360° virtual tours?
Yellow Pages offers free virtual tours. Why should I pay for GMBV?
To get a "free" virtual tour from YP you still have to pay monthly for their other services, so it isn't really free. GMBV offers higher quality, higher resolution HDR imagery for a bright welcoming look, and GMBV navigation is more intuitive. Over 70% of people ages 25-44 use Google to search for local businesses vs. 12% for YP, so a GMBV virtual tour will be seen by many more people than one on YP. GMBV tours are prominently featured where people are looking... YP tours only show up on YP.com.
What happens if I remodel or change our decorations seasonally?
Does it affect my Search Engine Ranking?
How do I know if it's bringing in business? How can I track the ROI?
You can track it through increased traffic on your Google+ Local page. You can track it through increased traffic from Google Search to your website. By embedding it on your website you can track it through page views and retention. By sharing it on social media you can track it through the response of your followers. Many new customers coming through the door will tell you they decided to come in after taking the virtual tour. Because it's a one-time expense, your ROI will continue to improve over time.
Are there any plugins or enhancements for Business View?
What types of locations are eligible for Business view?
Dental clinics, laser clinics, cosmetic surgery clinics, physical therapy centers, ultrasound centers and Pre-K to 12 schools are eligible if they are open during the daytime only and have no residential facility.
Places of historical, cultural, thematic and tourism significance are eligible, but may have already been claimed by Google's Special Collects Department. These places include (this list is not exhaustive) churches, museums, castles, tourism centers and repositories of ancient historical and cultural artifacts.
Apartments, homes, hospitals, medical clinics, mental health clinics, abortion clinics, trauma centers, rehabilitation centers, addiction treatment centers, police/military facilities, detention centers and jails are not eligible.
How is the tour created? What kind of equipment is used?
I have a really great camera. Why can't I do this myself?
My Google Maps / Search / + listing is incorrect. Can you help me fix it?
My Google Maps Street View imagery is old. Can you update it?
My business gets calls from Google all the time. Why won't they leave me alone?
If you get a call from someone claiming to be from Google offering to update your search info or help you with your SEO / SER, chances are they're NOT from Google. Google doesn't cold-call people on the phone to sell anything. The only time Google will call you is if you have an existing relationship with them, if you have requested information about a particular issue, or just to verify some information. If someone calls you claiming to be with Google, ask them if there's any charge or fee for what they're offering to do. If they say yes, hang up.
The people who call you claiming to be from Google are usually SEO firms trying to get you to subscribe to their monthly-fee-based services. Some of them are legitimate, some of them are not, and some of them will offer to give you a free GMBV virtual tour when you sign up. These "free" tours are usually bare-bones consisting of one exterior and one interior photosphere, and the amount you end up paying via their monthly fee is much more than the cost of having a real GMBV tour done by a Trusted Independent Photographer.
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